ProjectVisitor Privacy Policy
Effective Date: April 14, 2026
ProjectVisitor.com (“ProjectVisitor,” “we,” “our,” or “us”) operates an online gaming platform, community spaces, and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Services.
By accessing or using the Services, you agree to this Privacy Policy and our Terms of Service.
1. Scope and Definitions
Personal Information means information that identifies, relates to, describes, or can reasonably be linked to an individual.
This Policy applies to information collected through:
- Our website
- Online store and digital goods
- Community platforms (including Discord)
- Promotions, contests, and events
2. Information We Collect
A. Information You Provide
We may collect:
- Name and username
- Email address
- Account credentials
- Payment-related details (processed by third parties)
- Communications and support requests
- Content you post in community spaces
B. Information Collected Automatically
We may collect:
- IP address
- Device identifiers
- Browser type
- Usage data (pages visited, interactions, session data)
- Cookies and similar tracking technologies
C. Categories of Personal Information (California)
We may collect the following categories:
- Identifiers (name, email, IP address)
- Internet or network activity
- Commercial information (purchase history)
- User-generated content
3. How We Use Information
We use personal information to:
- Provide and operate the Services
- Process transactions and deliver digital goods
- Manage user accounts
- Communicate updates, promotions, and service-related messages
- Moderate community content and enforce rules
- Improve platform performance and user experience
- Detect fraud, abuse, or security threats
4. Cookies and Tracking Technologies
We use cookies and similar technologies that may collect personal information such as device identifiers and browsing behavior.
Types of cookies we use:
- Essential cookies (required for functionality)
- Analytics cookies (to understand usage)
- Advertising cookies (to deliver relevant ads, if applicable)
You can manage cookies through your browser settings. Where required, we will obtain consent before using non-essential cookies.
5. How We Share Information
We do not sell personal information for monetary compensation.
However, we may share personal information with:
- Payment processors (e.g., PayPal)
- Hosting and infrastructure providers
- Analytics providers
- Advertising and marketing partners (if applicable)
- Community platform providers (e.g., Discord)
Some of these disclosures may be considered “sharing” under applicable privacy laws.
6. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request access to personal information
- Request deletion of your personal information
- Request correction of inaccurate information
- Opt out of the sale or sharing of personal information
- Limit use of sensitive personal information (if applicable)
- Non-discrimination for exercising your rights
To exercise your rights, contact us at: admin@projectvisitor.com
We will verify your request and respond as required by law.
7. GDPR (EEA/UK Users)
If you are located in the European Economic Area or United Kingdom, we process personal data based on:
- Consent
- Contractual necessity
- Legitimate interests
- Legal obligations
You have rights including access, deletion, correction, portability, restriction, and objection.
You may also lodge a complaint with your local data protection authority.
8. International Data Transfers
Your information may be transferred to and processed in the United States and other countries.
Where required, we use appropriate safeguards such as Standard Contractual Clauses.
9. Data Retention
We retain personal information as follows:
- Account data: for the life of the account
- Transaction data: up to 7 years for legal and tax compliance
- Community moderation data: as needed for safety and enforcement
We may retain information longer if required by law or to resolve disputes.
10. Community Platforms (Discord)
We use Discord to host community interactions.
When you participate:
- Your content may be visible to others
- Moderators may review and remove content
- We may retain moderation records
We act as a community moderator but do not control Discord’s data practices. Discord operates as an independent data controller.
11. Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information.
However, no system is completely secure.
12. Children’s Privacy
We do not knowingly collect personal information from children under 13.
If we become aware of such data, we will delete it.
13. Legal Disclosures
We may disclose personal information:
- To comply with legal obligations
- In response to lawful requests by authorities
- To protect rights, property, or safety
14. Business Transfers
If ProjectVisitor undergoes a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.
15. Account Management and Deletion
You may request deletion of your account and personal data by contacting us at admin@projectvisitor.com.
Some information may be retained as required by law.
16. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.
17. Contact Us
If you have questions or requests, contact us at:
admin@projectvisitor.com
18. Terms of Service Alignment
Your use of the Services is also governed by our Terms of Service.
- Community behavior is subject to moderation and enforcement
- User-generated content may be reviewed and removed
- Violations may result in suspension or termination
Data collected through moderation and enforcement processes may be retained and used to maintain platform integrity and safety.
19. Do Not Sell or Share My Personal Information
California residents may opt out of the sale or sharing of personal information by contacting us at admin@projectvisitor.com.
We will process verified requests in accordance with applicable law.
